Customer Service Supervisor with English w Gdynia, Pomorskie sprżedam

Responsibilities: managing a team of Customer Service Representatives building a very good relationship with Client - understanding Client needs and providing answers to his queries supporting subordinates in performing their daily duties monitoring, analyzing and reporting team activities that affect its performance taking care of the team development ensuring realization of SLA's and KPI's by a Team Requirements: fluent knowledge of English at least 1 year experience in managing a team - min. 10 FTE in Customer Service area people management skills ability to work in a group, high communication and leadership skills ability to work in a fast-paced and dynamic environment under time pressure with multitasking duties Offer: contract of employment opportunity to work for an international Client prospects for self-development in a dynamically expanding company opportunity to participate in additional trainings (including soft skills, computer and language courses) great job location (close to bus and train station) work in multinational and friendly environment benefits package (possibility to choose from: MultiSport card, private medical care, petrol vouchers, cinema tickets, vouchers to different shops, etc.) Prosimy o dopisanie następującej klauzuli: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (Dz. U. z 2002 r. Nr 101, poz. 926, ze zm.)"

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